Cegid’s promise
Why choose Cegid Retail Store Excellence?
Every detail right in every store
When store teams are empowered and supported to get the details right, the results can be spectacular.
Request a demoTask management
Store communications
Brand standards
Compliance
Team engagement with Academy
Workforce optimisation with retail activity planner
Task management
Stores will never miss a task again
Cegid Retail Store Excellence’s tools for communications and task management (previously StorIQ) make it easy to tell your stores what to do, and for you to know when they’ve done it. And because it’s intuitive to use and presented clearly, you and your store teams will save a lot of time.
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Retail task management software
All store tasks in one place
Make sure your stores never miss a task again with task management for retail operations. Whether it’s a product recall, a promotional launch or a follow up task from a district manager visit, you can keep track of task compliance in every store.
Store operations analytics
Two-way communication to and from stores
Gives store teams the power to create their own tasks, for colleagues or themselves. If something is broken in store or they need help, they can ask for support from central operations or a head office team, and they can track what’s been done.
Store Team Manager
Tasking for teams
Send tasks to specific store departments, let store managers assign tasks to their team or give store associates temporary access to the platform via QR code.
Store communications
Clear and targeted operational comms
Retail operations has never been so straightforward. The platform lets you send the right information to the right store, at the right time; and it’s quick and easy. From company news to urgent actions, it handles all communications and presents them to stores in a smart and considered way. Stores can easily find what they need, when they need it – rather than searching an intranet or asking you to clarify.
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Accessible content hub
All-in-one place
Every retailer has their own communication style. Whether you want to create a central hub where stores can find retail apps and important files, a live newsfeed with the latest comms from head office, or video channels to share “how to” videos and product training – there’s a set up for all business requirements.
Easy to access
Knowledge base
You can keep policies, how to guides and anything previously stored on an intranet in one place. Share instructional content whilst maintaining a strong brand identity and easily search for what you need, saving everyone time. It’s easy to create and publish articles, and control access, so the right people are seeing the right information.
Brand standards
Visual Merchandising Excellence
Gain a transformational level of visibility with market leading tools for visual merchandidng execution and brand compliance. Easily communicate Visual Merchandising updates to stores and engage store teams with brand presentation, so you can be sure your stores are perfect, faster.
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Visual merchandising in retail store
Photo upload and feedback
With a platform that works on any device, stores can access their VM guidelines on the shop floor, take photos and upload them directly to Cegid Retail Store Excellence to be reviewed centrally. Without having to visit the back office. All photos uploaded by stores are pulled together for central review. Visual merchandising and head office teams can add tasks directly to photos, so feedback and follow up is clear, fast and easy.
Retail Visual merchandising software
Share best practice
Let your stores know what good looks like. By marking a photo as best practice, the photo is shared across all stores so teams can see the standard they should achieve, all while celebrating a job well done.
Compliance
Checks and audits you can count on
It’s never been more important to be sure stores are compliant with polices and standards to keep teams and customers safe. But if you’re using paper checks for health and safety audits, it’s impossible to know all your stores are compliant. With digital tools for compliance, you can be assured that every store is following procedures, without all the time and admin it takes to collate responses.
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Retail compliance audit
Digital Checklists
Checklists are a great way to support repeated checks across stores, from opening and closing walkthroughs to health and safety checks. Set up a checklist schedule to make sure your checks are completed within a required timeframe.
Store Visit Checklist
Collate structured data from stores
Gather repeated, structured data from stores with Forms. Schedule forms daily, weekly, monthly or adhoc to remind stores to submit responses when they are due.
Store operations analytics
Compliance reporting
Get full visibility of tasks for a more productive workforce. With StorIQ central teams have access to a wide range of compliance reporting and they can track completion rates and manage exceptions to drive productivity in store.
Team engagement with Academy
Give your teams the tools they need to thrive
Engage and inspire your teams with our modern, intuitive mobile and social learning tools. With rapid employee onboarding and effective training on brand standards and product lines, you can empower your team to be better salespeople – all while driving job satisfaction and improving employee retention.
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Microlearning for retail
Academy upskills teams
Whether you’re looking to onboard new employees more quickly or simply want to develop the skills of your existing team, Academy’s modern, intuitive e-learning platform will revolutionise the way you educate and engage your workforce.
Brand and product knowledge training for store staff
Brand and product engagement
It’s hard to engage teams remotely, particularly when it comes to product and brand. Keep teams up to date with a suite of tools including video channels and newsfeed, to make sure your teams are up to date on the latest initiatives from head office.
Engaging training
Flexible learning formats
You can create highly visual, engaging courses and quizzes – quickly and easily. Assign courses to the relevant employee groups so users can only see the courses that are relevant to them. Also integrate social features like gamification to motivate learning progression.
Workforce optimisation with retail activity planner
Co-ordinate retail activity across your business
Improve store profitability and staff efficiency. Give your management teams oversight of the labour hours needed to complete operational tasks and control over how stores spend their time.
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Forecast labour demand
Labour budgeting and forecasting
Plan your labour budget and stick to it. Retail Activity Planner gives tools for labour budgeting you can plan and assign annual labour budgets by department or activity. In-built reporting makes it easy to track actual labour hours vs budget – giving you the insight you need to react to variances and manage to budget.
Labour Planning
Quantify the time needed for tasks
Quantify the time needed for tasks a time in motion study, included in the module. You will gain accurate information from your store estate to standardise how long each type of task takes.
Plus it quantifies the type of activities stores are performing regularly. The module can then roll it up to see which departments, task types or individual tasks are taking time away from customers and sales-driving activity.
Store Labour Forecasting
Connect labour planning to store activity
Align your labour forecasting with your task management workflow so you can improve the planning of staffing levels in store. Labour can be added to communications, assigned to a department and tracked against their overall budget. This means you can always have the right staff for the right activity.
"Cegid Retail Store Excellence streamlined lots of clunky processes to mke our store managers lives easier and increasing their customer facing time. We had lot of different information all in different places we put it all into one place and make it our One-Stop destination for everything that we have, everything that's Crew."
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Complete your Cegid Retail Store Excellence solution
Cegid Retail
A unified sales platform dedicated to retail activities, for an exceptional shopping experience – maximum agility, anywhere in the world.
- Easily manage your omnichannel sales
- Maximize your stock availability
- Manage all your retail activities
- Secure & international SaaS solution
Cegid Digitalrecruiters
A global talent acquisition solution including ATS, CRM and career sites that helps company reinventing the candidate and recruiter experience.
- Smooth experience for all users: an easy-to-use solution
- Attractive and well-referenced career site
- Time-saving for everyone involved in the recruitment process
- Support to launch and convert recruitments quickly to improve profitability