There’s no need for emails, phone calls and answer phone messages. With StorIQ’s simple support ticketing system, stores can raise a task and assign it to the right head office team.
When a store raises a task for head office, a task ID is added and enables supporting departments to manage task completion. They can tasks, comment on the ticket and request photos and documents from stores, to help close the ticket faster.
Track outstanding tickets by department, the number of complete / incomplete tasks and the number of tasks that passed their deadline.